1. SHIPPING & DELIVERY POLICY

SHIPPING TO PENISULAR, SABAH & SARAWAK

Postage fees for domestic delivery are according to Pos Laju postage rate , quantity and weight. Orders with PosLAJU Shipping typically take between 1-2 business days to be processed and shipped. Expedited orders placed before 10:00 a.m. will be shipped the same day. Weekends and holidays are excluded from processing and shipping times. You will receive an email with tracking information when your order has been shipped.

ALL orders in the penisular Malaysia over RM200 get FREE POS LAJU SHIPPING (we will inform later)

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

From time to time, we have epic sales. When that happens, we work nights and weekends to get all orders out quickly, but we could still end up a couple of days behind. So it could take another 1-2 business days in addition to our regular shipping schedule. But we wil do our very best to get your orders to you as fast as humanly possible!

Local Deliveries

There are 2 delivery options available for customer, Express Delivery and self pick up in our store

Express Delivery  –

All 1-2 Business Days orders confirmed before 10:00 am will be processed the same day pending credit card authorization and verification. Credit card authorization can take 24 hours for approval.

Orders confirmed after 10:00 am will be processed the following business day.

Second Day orders placed on Friday after 10:00 a.m. will be processed on Monday (excluding holidays).

Self Pickup In Our Store

Order on the same day and you may pickup after 2.00pm

International Deliveries

We provide international shipping  by using POSLaju

Please e-mail us at wecarehanatajuddin@gmail.com

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We provide 2 Mode Of Payments

Debit/Credit/Online Transfer

We accept payments from Maybank2U, CIMBCLICK /VISA/MASTER credit and debit cards via SENANGPay.

ATM Cash Deposit/ Online Transfer (Manual)

As for now we accpet via ATM or inter-bank online transfers. Please provide us proof of payment manually